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Take control of your destiny with the Queen of Business Law! Join Kelly Bagla, Esq., author of “Go Legal Yourself!”, as she cuts through the often complicated and overwhelming legal side of owning a business. The Legal Lifecycle of a business is broken down into simple, winning strategies to launch an entrepreneurs’ dream into reality and give business owners what they really need to ultimately succeed, the right way! Now on Apple Podcasts, Spotify or better yet, get the Go Legal Yourself APP and never miss an episode or bonus content!

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  2. Ep. 127 Sarah Nikai Brooks: Mastering the Art of Customer Service - Creating a Welcoming and Consistent Experience

Ep. 127 Sarah Nikai Brooks: Mastering the Art of Customer Service - Creating a Welcoming and Consistent Experience

May 23, 2023

In this episode of the Go Legal Yourself Podcast, Kelly Bagla interviews Sarah Nikai Brooks, an executive assistant at Bagla Law Firm. They discuss the importance of creating a welcoming and consistent customer service experience.

Sarah emphasizes the significance of standard operating procedures and creating a safe environment for both employees and clients. She shares her approach to customer service, building rapport with people of all ages and backgrounds. Sarah highlights the value of understanding and accommodating individual preferences and needs. She also reflects on her personal journey and the importance of believing in oneself.

Overall, the episode emphasizes the power of genuine and empathetic customer service in building trust and fostering success.

Contact Kelly

Email me from here https://www.golegalyourselfpodcast.com/ 

Or call me here at 760-525-4540.